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Airline's Rapid Cloud Microservices Rollout

Key Points

  • A critical code error surfaced just hours before a planned release, revealing gaps in the airline’s digital check‑in platform and prompting an urgent overhaul.
  • To differentiate in a crowded travel market, the airline pursued a comprehensive digital transformation that integrated eight internal streams, twelve ecosystem APIs, and a hybrid‑cloud strategy built on IBM’s microservices architecture.
  • By adopting a “garage” agile methodology and delivering a proof‑of‑concept in under two weeks, the team demonstrated rapid development cycles, allowing code to be built, secured, and deployed within hours.
  • The microservices‑based cloud environment enabled an unprecedented post‑go‑live pace of 16 releases, driving swift feature delivery, increased customer engagement, and a strong, collaborative team culture.

Full Transcript

# Airline's Rapid Cloud Microservices Rollout **Source:** [https://www.youtube.com/watch?v=p9dAahKaSeA](https://www.youtube.com/watch?v=p9dAahKaSeA) **Duration:** 00:02:37 ## Summary - A critical code error surfaced just hours before a planned release, revealing gaps in the airline’s digital check‑in platform and prompting an urgent overhaul. - To differentiate in a crowded travel market, the airline pursued a comprehensive digital transformation that integrated eight internal streams, twelve ecosystem APIs, and a hybrid‑cloud strategy built on IBM’s microservices architecture. - By adopting a “garage” agile methodology and delivering a proof‑of‑concept in under two weeks, the team demonstrated rapid development cycles, allowing code to be built, secured, and deployed within hours. - The microservices‑based cloud environment enabled an unprecedented post‑go‑live pace of 16 releases, driving swift feature delivery, increased customer engagement, and a strong, collaborative team culture. ## Sections - [00:00:00](https://www.youtube.com/watch?v=p9dAahKaSeA&t=0s) **Airline Digital Overhaul with IBM Cloud** - The airline tackled a last‑minute code error by rapidly redeveloping its digital check‑in platform using IBM’s hybrid cloud, microservices, and agile “garage” methodology, delivering a proof‑of‑concept in under two weeks and integrating dozens of systems to showcase a 5‑star experience. ## Full Transcript
0:00a few hours before we're check-in was 0:04expected to be published 0:05we found an error in the code we don't 0:08normally do things in 15 weeks it's not 0:10something that we normally do you'd be 0:12surprised how few people were able to 0:14check in through our digital platform 0:23mr. story about an airline that's been 0:26able to use technology to showcase his 0:29warmth and hospitality to the world 0:31we're in a very competitive environment 0:34customers visit dozens of travel 0:37websites before making their transaction 0:39what we need is a digital environment 0:41that shows us for what we are a 5-star 0:44airline with incredible experience we 0:50needed a fresh approach to development 0:52is quite complex business transformation 0:55we align our discussions whether they 0:57had along the hybrid cloud strategy this 1:00project had eight different streams 1:02internally running within the piece of 1:04work and therefore eight different 1:07integrations twelve different ecosystems 1:09under the hood that have to be 1:11integrated we had daily stand-ups we 1:13basically followed the garage 1:14methodology embraced the concept of 1:17prata site to include a box of a modular 1:19agile delivery 1:21[Music] 1:25we were able to do a quick proof of 1:29concept in two weeks less than two weeks 1:31which really demonstrated to them the 1:34power of the IBM cloud platform 1:37microservices space technology 1:39architecture helped us to develop code 1:42in a matter of few hours published a 1:45code into an environment which is safe 1:47and secure and put it out of the market 1:49to bring in business volume 1:52[Music] 1:56when we were in the delivery phase there 1:58was rapid increments in front of 2:00customers tested with real people so at 2:03the end of the day by the time the 2:05project was over right it was like a big 2:07family we reached a point where we could 2:09complete each other sentences we had 16 2:12releases immediately after go-live which 2:15is unheard of an anti heart for a 2:16completely new application that's the 2:19beauty of having a cloud based on a 2:21microservices based architecture this 2:23was unheard of this is part breaking 2:25really and now with this first part our 2:28journey complete people believe in that 2:30vision that strategy in their 2:31architecture that we put together 2:33[Music] 2:35you