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IBM‑Salesforce AI Agents with Watson X

Key Points

  • IBM and Salesforce announced an expanded partnership to deliver pre‑built AI agents that combine Salesforce’s Agent Force with IBM Watson X, enabling enterprises to embed autonomous agents within their daily apps while keeping data secure and compliant.
  • The integration will let users invoke agents via Slack, access a broader range of AI models—including IBM’s Granite foundation models and third‑party LLMs—through Watson X Model Builder, and customize AI workflows across the Salesforce ecosystem.
  • IBM unveiled an open‑framework update to Watson X that provides a catalog of built‑in models and patterns plus a “bring‑your‑own‑model” capability, allowing organizations to upload and deploy custom foundation models with enterprise‑grade governance and on‑premise options to keep data close to its source.
  • IBM launched the “Mixture of Experts” podcast, a weekly show where host Tim Wang and rotating AI specialists discuss the latest AI innovations, trends, and news, offering expert analysis on current industry developments.

Full Transcript

# IBM‑Salesforce AI Agents with Watson X **Source:** [https://www.youtube.com/watch?v=bbTfuRdA1vI](https://www.youtube.com/watch?v=bbTfuRdA1vI) **Duration:** 00:03:59 ## Summary - IBM and Salesforce announced an expanded partnership to deliver pre‑built AI agents that combine Salesforce’s Agent Force with IBM Watson X, enabling enterprises to embed autonomous agents within their daily apps while keeping data secure and compliant. - The integration will let users invoke agents via Slack, access a broader range of AI models—including IBM’s Granite foundation models and third‑party LLMs—through Watson X Model Builder, and customize AI workflows across the Salesforce ecosystem. - IBM unveiled an open‑framework update to Watson X that provides a catalog of built‑in models and patterns plus a “bring‑your‑own‑model” capability, allowing organizations to upload and deploy custom foundation models with enterprise‑grade governance and on‑premise options to keep data close to its source. - IBM launched the “Mixture of Experts” podcast, a weekly show where host Tim Wang and rotating AI specialists discuss the latest AI innovations, trends, and news, offering expert analysis on current industry developments. ## Sections - [00:00:00](https://www.youtube.com/watch?v=bbTfuRdA1vI&t=0s) **IBM and Salesforce Unveil AI Agent Integration** - IBM and Salesforce announced a partnership that integrates Watson X with Salesforce’s Agent Force to deliver pre‑built autonomous AI agents, customizable foundation models, and Slack‑based conversational experiences for enterprise use. ## Full Transcript
0:00a new collaboration between IBM and 0:02Salesforce custom Foundation models on 0:05Watson x. and a look at IBM's exciting 0:08new podcast a mixture of experts all on 0:12this episode of IBM Tech 0:17now big news out of dreamforce this week 0:19as Salesforce and IBM announced that 0:22they plan to take their longstanding 0:24partnership to the next level by 0:26providing pre-built AI agents and tools 0:29that you can use with within your it 0:30environments this will allow you to use 0:32your own unique data and maintain strict 0:35control over your systems by combining 0:38agent force which is the Salesforce 0:40Suite of autonomous agents with 0:42capabilities from IBM Watson X the 0:44companies will help you harness the 0:46power of Agents within the applications 0:48you use every day leveraging Watson X 0:51orchestrate IBM will create autonomous 0:53agents for agent force to help you 0:55improve productivity maintain security 0:58and adhere to regulations you'll even be 1:00able to use slack to engage in 1:02conversational experiences with your 1:05agents you'll also be able to access a 1:08wider variety of AI model and deployment 1:10options through an integration with IBM 1:12Watson x. to power AI use cases within 1:16Salesforce model builder this 1:18integration will allow you to access and 1:20deploy customized llms via Watson x. 1:23including a wide set of thirdparty 1:25models and IBM's Granite family of 1:28foundation models built for the ENT 1:29entprise to learn more about this 1:31exciting partnership check out the link 1:33in the description of this video next up 1:36to continue on the news about Watson x. 1:38a we're excited that IBM recently 1:41announced a new feature update that 1:43delivers an open framework this gives 1:46you as the user access to a catalog of 1:49built-in models and patterns that can be 1:51seamlessly extended through a bring your 1:53own model capability you can now do even 1:56more with our Enterprise AI Studio by 1:58uploading and deploying your own custom 2:00foundational models across software and 2:03SAS environments why would one want to 2:06bring their own model ultimately the 2:08custom Foundation model approach 2:10provides greater flexibility in how you 2:12select and use the right model to meet 2:14your specific generative AI use cases 2:17and Technical tasks by deploying your 2:19custom model into Watson x. software or 2:21SAS environments you can use it within 2:24your applications and have access to the 2:26platform's Enterprise ready governance 2:28features even better with our on 2:31premises solution you're bringing the 2:33model closer to where your data resides 2:35mitigating your risk exposure to learn 2:37more about this new feature in Watson x. 2:40hit the link 2:41below to wrap things up this week I 2:44wanted to shine a spotlight on a new IBM 2:46podcast called a mixture of experts 2:49mixture of experts is a weekly recap 2:51podcast highlighting the latest 2:53Innovations Trends and news in AI in 2:56each episode host Tim Wang and a 2:58rotating panel of three insanely 3:00intelligent AI experts will comment on 3:03industry news and provide their expert 3:05opinions and Analysis on what's going on 3:08in the world of artificial intelligence 3:10for example in the most recent episode 3:12Tim was joined by Marina denki Kate Su 3:15and Maya Morad they discussed Apple 3:17intelligence the performance of 3:19reflection 70b and a new paper released 3:22on llms generating novel research ideas 3:26they also talked to IBM's soft launch of 3:28the B agent framework to to help build 3:30agentic workflows with leading open- 3:32source and proprietary models if you 3:35want to stay on top of all things Ai and 3:37learn a ton subscribe to mixture of 3:39experts through the link below thanks so 3:43much for joining me today for this 3:44episode of IBM Tech now if you're 3:46interested in learning more about the 3:47topics I've covered make sure you 3:48explore the links in the description of 3:50this video and of course please don't 3:52forget to subscribe to our channel to 3:54stay up to dat on what's going on in 3:56Tech now